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Voree Inc.User Agreement
I. General Terms and Conditions (Applies to all Users)
A. Eligibility to use our services Our services are available only to corporate or other entities, or individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our services are not available to minors, to anyone under 21 years of age. If you do not qualify, please do not use our services. Further, your VOREE account and User ID may not be transferred or sold to another party, which is unrelated to you. If you are registering as a business entity, you represent that you have the authority to bind the entity to this agreement.
B. Fees and services We may change our fees and credit policy from time to time. Our changes to the policy are effective immediately upon posting on the web site. We may choose to temporarily change our services or promotional events. We may in our sole discretion change some or all of our services at any time. In the event we introduce a new service, the fees for that service are effective at the launch of the service.
All fees are quoted in U.S. Dollars. You are responsible for paying all fees associated with using our service and our Web site as well as all applicable taxes, if any.
IMPORTANT NOTICE: ONCE ACCEPTED ANY SERVICE REQUESTS THAT ARE CANCELLED WITHIN ONE BUSINESS DAY OR LESS THAN 24 HOURS OF THE SCHEDULED APPOINTMENT, WILL BE CHARGED A CANCELLATION OF $85.00 AS FURTHER STATED IN SECTION II PARAGRAPH B.3.
C. Our web site is a venue Our site acts as a venue to allow computer Service Providers ("Service Providers") and Clients of computer services ("Clients") to offer, sell, and buy services at any time. We are not involved in the actual transaction between Clients and Service Providers. As a result, we have no control over the quality, safety or legality of the services offered or advertised, the truth or accuracy of the services or the ability of Service Providers to provide services. We cannot ensure that a Client or Service Provider will actually complete a transaction.
1. Identity verification. We use many techniques to identify our Users when they register on our site. However, because user verification on the Internet is difficult, and although VOREE does attempt to verify credentials of all Service Providers, VOREE cannot and does not confirm each User's purported identity.
2. Release. Because we are a venue, in the event that you have a dispute with one or more Users, you release VOREE (and our officers, members, agents, subsidiaries, joint ventures and employees) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
3. If you are a California resident, you waive California Civil Code § 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."
4. In the event any User has any issues which may result in a claim against VOREE, with respect to their use of the platform, User must raise such issue in writing with VOREE within thirty (30) days of occurrence. Otherwise, VOREE shall be deemed released from any obligations it might have. Such notice shall be made to Client Services at VOREE.
D. Third-Party Link and Content Disclaimer Links contained on the VOREE website may cause a User to leave the website. Such linked websites are not under the control of VOREE and VOREE is not responsible for the contents of any linked website or information contained in a linked website, or any changes or updates to such website. VOREE provides these links from the VOREE website only as a convenience, and the inclusion of any link does not imply any endorsement of the website or any of its contents. All Users use materials and information in third-party websites at their own risk.
E. Your information
1. Definition. "Your Information" is defined as any information you provide to us or other Users in the registration process, in any public message area or through any email feature. You are solely responsible for Your Information.
2. Restricted activities. Your Information and your activities on the site shall not:
a. be false, inaccurate or misleading;
b. infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
c. violate any law, statute, ordinance or regulation (including, but not limited to, those governing consumer protection, unfair competition, anti-discrimination or false advertising);
d. be defamatory, trade libelous, unlawfully threatening or unlawfully harassing;
e. contain any viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;
f. Link directly or indirectly to or include descriptions of goods or services that are prohibited under this Agreement.
g. Consummate any transaction that was initiated using our service that, by paying to us any fees could cause us to violate any applicable law, statute, ordinance or regulation.
3. License. Solely to enable VOREE to use the information you supply us with, so that we are not violating any rights you might have in that information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in Your Information, in any media now known or not currently known, with respect to Your Information. VOREE will only use Your Information in accordance with our other policies.
4. Data. All data derived by VOREE from any user of our system, including statistical information, shall belong to VOREE and you agree that VOREE shall have the right to use such data as it determines in its sole discretion.
F. Access and interference
1. Our Web site contains robot exclusion headers and you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Web pages or the content contained herein without our prior expressed written permission.
2. You agree that you will not use any device, software or routine to bypass our robot exclusion headers, or to interfere or attempt to interfere with the proper working of the VOREE site or any activities conducted on our site.
3. You acknowledge that patent applications or trademarks cover the VOREE system and you will not take any actions, which violate those patent applications or trademarks or are otherwise not consistent therewith, including any unauthorized use of the VOREE System.
4. You agree to receive all email/electronic transmissions sent by VOREE in connection with or relating to the VOREE System.
5. Much of the information on our site is updated on a real time basis and is proprietary or is licensed to VOREE by our Users or third parties. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for Your Information) from our Web site without the prior expressed written permission of VOREE or the appropriate third party.
G. Breach Without limiting other remedies, we may immediately remove you from our system, warn our community of your actions, issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if:
1. you breach this Agreement or the documents it incorporates by reference;
2. we are unable to verify or authenticate any information you provide to us; or
3. we believe that your actions may cause financial loss or legal liability for you, our Users or us.
H. No Warranty We, our subsidiaries, employees, joint venture partners and our suppliers provide our Web site and services "as is" and without any warranty or condition, express, implied or statutory. We, our subsidiaries, employees, joint venture partners and our suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.
I. Force Majeure In the event VOREE's delivery of its services is delayed, prevented or otherwise made impracticable by reason of any acts of God, floods, earthquakes, or other natural catastrophes; national emergencies, strikes, lockouts or other labor difficulties; computer "hacking" attack or computer virus; any law, order, regulation or other action of any governing authority; or any other cause beyond VOREE's reasonable control, VOREE shall be excused from such delivery to the extent that its delay is prevented by such cause.
J. Liability limit In no event shall we, our subsidiaries, employees, joint venture partners or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising, including negligence).
Our liability, and the liability of our subsidiaries, employees, joint venture partners and suppliers, to you or any third parties in any circumstance is limited to the greater of the amount of fees you pay to us in the one month period prior to the action giving rise to liability. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
K. Indemnity You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, members, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.
L. Legal compliance You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of our service and your listing, purchase, solicitation of offers to purchase, and sale of items and services.
M. No agency You and VOREE are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
N. Notices Except as explicitly stated otherwise, any legal notices shall be given by certified mail (postage pre-paid and return receipt requested) to: Voree Inc. P.O Box 1085 Brookhaven, PA 19015 Attn: President
Notice shall be deemed given 5 days after it is sent. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to VOREE during the registration process. In such case, notice shall be deemed given 5 days after the date of mailing. Notice may also be given by overnight courier mail through a nationally recognized courier service, which notice will be effective when actually received.
O. Arbitration Any controversy or legal claim arising out of or relating to this User Agreement or our services, excluding legal action taken by VOREE to collect our fees and/or recover damages for, or obtain an injunction relating to, the VOREE site operations, intellectual property, and our services, shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party.
The arbitration shall be conducted in a location of our choice, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Either you or VOREE may seek any interim or preliminary relief from a court of competent jurisdiction in a location of our choice necessary to protect the rights or property of you or VOREE pending the completion of arbitration. Should either party file an action contrary to this provision, the other party may recover attorney's fees and costs.
P. Assignments You agree that this User Agreement and all incorporated agreements may be automatically assigned by VOREE, in our sole discretion, to a third party in the event of a merger or acquisition or similar corporate transaction.
Q. General This Agreement shall be governed in all respects by the laws of the State of Pennsylvania as such laws are applied to agreements entered into and to be performed entirely within Pennsylvania between Pennsylvania residents. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. Except as otherwise indicated, all provisions of the User Agreement shall survive any termination or expiration of this Agreement.
II. Additional Terms and Conditions for Clients of VOREE
A. Identity Verification. We use many techniques to identify Service Providers when they register on our site. However, because user verification on the Internet is difficult, VOREE cannot confirm each Service Provider's purported identity. We encourage you to communicate directly with potential Service Providers through the tools available on our site.
B. Work Order Creation As a Client, you are obligated to complete the transaction with the Service Provider if you:
1. Create a Work Order, select specific services to be purchased select a date and time for that service and agree to the charges on your credit card.
2. By selecting certain Services you agree to be bound by the conditions of service included in these terms and conditions.
3. In the event that the CLIENT cancels a Work Order after acceptance, but prior to a technician taking any action, the Work Order is subject to a cancellation fee if the cancellation occurs less than 24 hours (1 business day) prior to the confirmed appointment time/date. The cancellation fee in this event is $85.00, which is subject to change from time to time. Cancellation by the CLIENT after the arrival of the technician at the scheduled time, will require full payment of the original service fees stated
C. Each Client, by using the VOREE System, represents to and agrees with VOREE as follows:
1. Such Client agrees to pay to VOREE the fee specified on the applicable Fee Schedule each time it enters a work order request. The fee shall be automatically charged to the Client's VOREE Account. Once a work order request has been entered the fee will be charged.
2. Such Client acknowledges that VOREE has expended significant sums to create its network, which is proprietary and is covered by applications pending in the U.S. Patent Office and the U.S. Trademark Office. Each Client will not attempt to circumvent the VOREE System in any way, including dealing outside of the VOREE System with any Service Provider introduced to the Client through the VOREE System. In addition, no Client may employ directly any such Service Provider. As liquidated damages for failure to comply with the foregoing a Client will pay to VOREE immediately upon demand either:
a. ten times the value of the service provided outside the VOREE System; or
b. one-third of the full-year compensation of any Service Provider employed or contracted.
3. Such Client understands and agrees that VOREE has no responsibility for the actions or inactions of Service Providers listed on the VOREE system, and will indemnify and hold harmless VOREE against any claims or liabilities arising directly or indirectly from Client's action or inaction, whether a claim of the Client or a third party.
4. Such Client acknowledges that the Service Providers are "independent contractors" and will comply with the terms of engagement for Service Providers contained in the VOREE Policies.
5. Client acknowledges that Service Provider who supply parts may use new OEM Parts, refurbished parts or after-market parts at the Service Providers discretion unless Client specifically requests otherwise in the work order.
6. Client agrees that if any instructions contained in their work order should cause a claim (ie. ask a technician to represent himself to the end user in a non authorized manner) that Client indemnifies VOREE from any damages.
D. Refund Policy. VOREE will refund any unused portion of the Client's funds on deposit with the company in the event that the Client is unsatisfied with the use of system. All refunds will be made within 30 days after the closing of the Client's request(s) for serivce. An account cannot be closed in the event there are any open, pending or disputed work orders in the system.
E. Expiration of Deposits. Client deposits with VOREE do not have any expiration date. However, in the event that an account is inactive on the ComputerRepair.com system for twelve months, the account may be subject to maintenance and administrative fees or closure.
By completing the registration process and selecting the checkbox that states that you agree to these policies, you agree to be legally bound by all of the terms and conditions set forth in the VOREE Policies, specifically including the provisions relating directly to Clients and Providers, as the case may be. |