Job Announcements
Desktop Support Tech
| Compensation | $35,000 to $55,000 Annually |
| Benefits Offered | Medical/Dental |
| Employment Type | Full-Time |
We are seeking a Desktop Support Tech to join our team in Center City Philadelphia!
You will resolve computer-related issues for your clients, remotely and on-site.
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
MUST HAVE Qualifications and Experience:
- Previous experience in IT, customer service, or other related fields
- MS Office suite, Outlook, Win7 to Win 10 expert level, MS Server and Networking experience and MUST
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills